Shipping Policy

 

Welcome to MintyAura! We aim to provide you with fast and reliable shipping to ensure a smooth shopping experience. Please read our shipping policy below for more details.

Shipping Rates and Delivery Estimates

• Domestic Shipping (Within Australia):
  • Standard Shipping: 2-8 business days
• International Shipping:
  • Standard International Shipping: 7-35 business days 

Delivery times are estimates and may vary depending on your location, customs, and carrier delays.

Order Processing Time

• All orders are processed within 1-3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed. We will notify you of any significant delays.

Shipping to P.O. Boxes or APO/FPO Addresses

• We do not ship to P.O. boxes, APO/FPO addresses

Shipping Confirmation and Order Tracking

• You will receive a shipping confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• MintyAura is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer tariffs, taxes, etc.

Damages and Lost Packages

• MIntyAura is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.